Free standard shipping, Australia-wide
Every Loftly order ships free across Australia. No thresholds, no fine print, no minimum spend. It's included on every pillow, bundle, and set, always.
Delivery times
Standard delivery takes 3 to 7 business days depending on where in Australia you are. Metro areas land at the faster end of that window; regional and remote addresses may sit closer to seven.
Need it sooner?
Express shipping is available at checkout for a small additional charge. Choose it at the payment step and we'll get your order moving on the fastest available service.
Dispatch
We dispatch orders within one business day. Order today and, in most cases, your pillow is already on its way tomorrow.
Tracking
The moment your order leaves us, you'll get a tracking email so you can follow it every step to your door. If anything looks held up, reply to that email and we'll chase it for you.
Questions about a delivery? Email loftlybrand@gmail.com and we'll come straight back to you.