Contact
We are a small Australian team, and a real person reads every message that comes in.
Whether it is a question about your order, a delivery you are waiting on, help choosing between the pillow and the set, or you are partway through your 60-night trial and want to sort a refund, we are here and happy to help.
Email us
We reply within 24 hours, usually sooner. Drop us as much detail as you can, your order number if you have one, and we will take care of the rest.
Thanks for choosing Loftly. Sleep well.